Terms of service

Last updated: July 2026

Welcome to eHome Furniture. These Terms of service govern your use of our website and the purchase of products from www.ehomefurniture.co.nz. By accessing our website or placing an order, you agree to these Terms.

About us

eHome Furniture is operated by PF Furniture NZ Ltd, based in Auckland, New Zealand.

If you have any questions, please contact us:

Email: info@ehomefurniture.co.nz
Phone: 021 170 2892

Orders

Once you place an order, you will receive an order confirmation by email. This confirms that we have received your order, but does not guarantee acceptance.

Occasionally, we may need to cancel or decline an order due to product availability, pricing errors, payment issues, or other unforeseen circumstances. If this happens, we will contact you promptly and provide a full refund if payment has already been made.

Pricing

All prices displayed on our website are in New Zealand Dollars (NZD) and include GST unless otherwise stated.

While we take care to ensure pricing is accurate, errors may occasionally occur. If a pricing error is identified after an order has been placed, we will contact you before processing your order.

Product information

We make every effort to display our furniture accurately. However:

Colours may vary slightly depending on your screen or device.
As timber is a natural material, variations in grain, colour, texture, and knots are normal and are not considered defects.
Product dimensions are approximate and may vary slightly.

Availability

Most products shown on our website are available while stocks last.

If an item becomes unavailable after you have placed an order, we will contact you to discuss alternatives, expected availability, or a full refund.

Delivery

Delivery information, shipping rates, and estimated delivery times are outlined in our Delivery & shipping policy.

Please ensure products will fit through doorways, hallways, lifts, and stairwells before placing your order.

Returns & warranty

Our Returns policy and Warranty policy form part of these Terms of service.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or any other applicable New Zealand consumer legislation.

Website use

All content on this website, including photographs, graphics, logos, and written material, is the property of eHome Furniture unless otherwise stated.

You may not reproduce, distribute, or use any content from this website without our prior written permission.

Privacy

Your use of this website is also governed by our Privacy policy, which explains how we collect, use, and protect your personal information.

Limitation of liability

To the maximum extent permitted by New Zealand law, eHome Furniture will not be liable for any indirect, incidental, or consequential loss arising from the use of this website or the purchase of our products.

Our liability is limited to the value of the goods purchased, except where otherwise required by law.

Changes to these terms

We may update these Terms of service from time to time. Any changes will be published on this page and take effect immediately upon publication.

Governing law

These Terms of service are governed by the laws of New Zealand.

Contact Us

If you have any questions about these Terms of service, please contact:

eHome Furniture
PF Furniture NZ Ltd
66 Manor Park
Sunnyhills
Auckland 2010
New Zealand