Privacy policy

At eHome Furniture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

Information we collect

When you visit our website, place an order, or contact us, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery addresses
  • Payment details (processed securely through our payment providers)
  • Information about how you use our website, including cookies, browser information, and IP address

How we use your information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Respond to enquiries and provide customer support
  • Improve our website and shopping experience
  • Detect and prevent fraudulent activity
  • Send marketing emails if you have chosen to receive them

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website. You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.

Third-party services

We use trusted third-party providers to operate our business, including:

  • Shopify (our ecommerce platform)
  • Payment providers that securely process transactions
  • Google Analytics to help us understand website traffic and improve our website
  • Advertising platforms such as Meta (Facebook and Instagram) and Google, where applicable, to measure advertising performance and show relevant advertisements

These providers may collect and process information in accordance with their own privacy policies.

Sharing your information

We only share your personal information where necessary to provide our services, fulfil your order, comply with legal obligations, or protect our rights. We do not sell your personal information to third parties.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you and ask us to correct it if it is inaccurate.

To make a request, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

eHome Furniture
PF Furniture NZ Ltd
66 Manor Park
Sunnyhills
Auckland 2010
New Zealand

Email: info@ehomefurniture.co.nz

We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. The latest version will always be published on this page.